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Cookie Policy.

This cookie policy, set out below, is intended to describe the practices we follow to respect the privacy of all visitors to our website. In this policy, personal information means data relating to an individual that identifies that individual directly or indirectly, such as his or her name or contact information.

1. What is a cookie?

A cookie is a technology that allows our site to store tokens of information (an 'identifier') in your browser that are used only by our site. Cookies are not used to determine the personal identity of those who are just visiting our site. They are used to help us track traffic patterns. We also use third party cookies - which are cookies from a different domain than Our Site's domain - for our advertising and marketing efforts.

2. How do you disable cookies?

However, please be aware that if you disable "cookies" in your browser, you will not be able to fully experience some features of Our Site. For example, you will not be able to benefit from automatic login and other customization features of Our Site. If you do not wish to receive a cookie from Our Site, you have several options, such as opting out of receiving them or disabling those that would have been installed on your device. You can make the choice at any time to express and modify your wishes regarding cookies, by the means described below. In fact, if most browsers are configured by default and accept the installation of cookies. However, you have the option, if you wish, to accept all cookies or to opt out of receiving them systematically. You can also set your browser to accept or delete cookies before they are installed as appropriate. You can also regularly remove cookies from your device through your browser. However, please be aware that if you disable cookies in your browser, you will not be able to fully experience some of our pages. For example, you will not be able to benefit from automatic login and other customization features of Our Site. Remember that you should not forget to configure all the browsers of your different equipment (tablets, smartphones, computers ...). For the management of cookies and choices, the means to configure each browser are different. They are described in the Help section of the browser, which will let you know how to change your cookie preferences. Especially, with regard to audience measurement cookies, you can also disable them in the following way: For more information about setting cookies: http://www.aboutcookies.org/ For "Google Analytics" cookies, you can download the module accessible from the following address to disable these cookies: https://tools.google.com/dlpage/gaoptout/

3. What cookies do we use?

More specifically, we use cookies and other tracking technologies for the following purposes:

  • Assisting you with navigation
  • To assist in your registration for our events, login, and your ability to provide feedback
  • Analyzing your use of our products, services, or applications
  • Measure site usage (statistics and video player)
  • Facilitate sharing on social networks
  • Assist with our marketing and promotional efforts (including behavioral advertising) to provide content that is more relevant to you and your interests

3.1. The cookies used by Our Site perform four functions, as follows:

  • Essential/ Strictly Necessary Cookies
  • Performance Cookies
  • Functional Cookies
  • Targeting and Tracking Cookies

3.2. Essential/Strictly Necessary Cookies

Some cookies we use are essential to the operation of our site. They are usually set only in response to actions you take, which is equivalent to a request for services, such as setting your privacy preferences, logging in, or filling out forms. You can set your browser to block or alert you to these cookies, but some parts of the site may not work.

3.3. Performance Cookies

Some cookies help us with the performance and design of our site. This allows us to measure how many times a page has been visited and to know which pages are the most and least popular and to see how visitors move around the site. All information these cookies collect is anonymous. If you do not allow these cookies, we will not know when you have visited our site.

3.4. Functional Cookies

Some cookies help us to remember your settings that you may have selected or help with other functionality when you browse and use Our Site. This helps us to remember what you have selected so that when you return, we remember your preferences. These cookies allow us to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we add to our pages. If you do not allow these cookies, some or all of these features may not function properly.

3.5. Targeting and Tracking Cookies

These cookies are set through our site by our advertising partners. They may be used by these companies to create a profile of your interests and display relevant ads on other websites.

They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising on different sites.

These cookies collect information related to where your visit originated, where you were exposed to YUP CHAT advertising, what advertising feature you saw, whether you came directly or indirectly to Our Site, the device used to visit Our Site, and what downloads you performed. This information is collected anonymously through third-party vendors.

In addition, we also use cookies on certain pages of Our Site to communicate with third party data providers to expand on your digital behavior. This helps us understand and target more relevant ads in the future. The information we receive is all aggregated and anonymous, but includes statistics such as demographics, online behavior, product interests and lifestyle. Targeting and tracking cookies are provided by trusted third party vendors. If you need more information about our vendors and how these cookies operate, please contact us by sending an email to the following email address: fin@tew.one

4. Changes to this cookie policy

YUP CHAT may change this cookie policy statement as needed. If changes are made to the policy, please note that it may take up to 30 business days for new privacy practices to be implemented. Check this page periodically if you want to monitor changes.

5. Contact us

If you have questions or do not feel that your concerns have been addressed in this Cookie Policy, please contact us by sending an email to the following email address: fin@tew.one or contact our Data Protection Officer by sending an email to the following email address: dpo@yup.chat

Contact us

Contact us at any time and we will analyze your request in order to serve you with the efficiency you expect.


  • São Paulo and region: +55 11 4280 8546
  • Other regions: 0800 591 1006

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